Backup Solutions

When was the last time you tested your current backup solution?

Most of the clients that we work with have no idea if there backup solution is really working. Most have no idea how to look at the backup logs to see if there are any errors, and therefore don't have any idea if the backups are actually working.  And we have yet to take on a client who had a plan to test their backups on a regular basis.

That's why we hear stories like this:

Dr. Paul Flynn"Imagine the disaster of having your computer go down and find that your backup system failed.  I can tell you from experience that it is a nightmare of lost records, appointments and revenue.  Since the crash of '05, I have been very sensitive about data integrity and backup.  If you are at all concerned about your data and ability to recover from the inevitable hard drive crash, you need to consider offsite backup alternatives."

 Dr. Paul Flynn, DDS - Oral and Maxillofacial Surgery - Lansing, Michigan

The Benefits of an Off Site Backup Solution

With an off site backup solution, your data is sent securely offsite regularly. You won't have to remember to swap the tapes every day or take them with you when you leave so you are protected from disasters like fire or flood.  And the best computer support companies will propose a solution that is continuously monitored and regularly tested to make sure that everything is backing up properly, as well as be able to virtualize your server in the event of a failure.

This means:

  • Your files are automatically backed up every night right over the Internet. No more rotating and storing tapes – one more important item off your to-do list!
  • Your data is safe from fire, floods, storms, viruses, hackers, hardware malfunctions, and human error!
  • You can back up ALL of your data and not be limited to the size of your tape drive.
  • In the event of a server failure, your backup system will be able to take over and run your critical applications while you are waiting for the physical repair of your failed system.

The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.

Joe Delbrocco"As our business evolved, we began to realize that a loss of our data would be absolutely catastrophic and cause us to be completely unable to function.  Even when I am on the road, I sleep soundly knowing that my data is safe at KI!"

 Joe Delbrocco, Vice-President - Carpak Manufacturing - Troy, Michigan

You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure that your data is securely backed up so you don’t have to worry about it.

This short video explains how our backup system works and provides a complete business continuity solution for your business.

 

Why Trust Us for your Remote Backup?

There are a lot of companies offering offsite backup services, so what makes us so special? Why choose us over the dozens of other companies offering what appear to be the same services? I’m glad you asked because there are 5 BIG reasons to trust us with your data security:

1.  Our state-of-the-art data center is completely secure and protected from disruptions. Our data center contains thousands of square feet of climate controlled datacenter space. Redundancy is installed at every level, power is conditioned and kept constant by Powerware centralized UPS solutions backed by Cummins diesel power generation technology. Our data center is also protected by a complete network IDS (Intrusion Detection System), that monitors data and network security transparently through an optical tap. This means your data is locked down tight, protected from even the worst natural disasters, fire, flood, and theft.

2.  We unconditionally guarantee the security and availability of your data or your money back. If the data is given to us, we will guarantee it will be available to you 24/7 or we’ll give you your money back! Most remote backup services try to promote money-back guarantees, but if you read the small print, they only refund the last 3 months of service fees. We’re willing to put our money where our mouth is and give you a full year’s service fees back if we fail to make your data available.

3.  We offer free help desk support for recovering files. Some companies charge you extra for this service, or don’t offer it at all.

4.  We offer free disaster recovery services to restore your data if ALL of it is lost at one time. Again, most companies charge extra for this, or they don’t offer it at all. At no additional charge, we will work directly with your IT manager or network support consultant to get all of your data restored in the unfortunate event of a catastrophic loss.

5.  We are a local company with a real, live office. That might not seem too unique to you, but what you don’t realize is that some offsite data companies are made up of a couple of guys working from their back bedrooms with no way of actually reaching them other than by e-mail or phone.

We’ll come on site, shake your hand, and buy you a cup of coffee. Wouldn’t you rather deal with a Lansing computer support company that can meet with you face to face rather than an unknown entity in a different state – or different country?

16 Critical Questions You MUST Ask Before Hiring Any Computer Support Company

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16 Critical Questions You Must Ask Before Hiring Any Computer Support Company

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