First Rate Computer Repairs in the Greater Lansing Area
Most companies that offer in-store computer repair services began as a fix-it shop and when they decide they want to grow, they attempt to branch out by providing services to business clients.
At KI Technology Group, we took the opposite approach. We were already providing first rate service for our Lansing area business clients and found that sometimes we could repair their computers more efficiently in our office. After developing a facility and procedures to fix our business clients' computers, it was easy to offer the same PC repair service to the entire greater Lansing area.
Computer Repairs for a Fixed Fee
When you bring your computer to our store for repair, our dedicated team of computer repair technicians will take care of your issues quickly. This team is dedictated to working in-store and won't be called away to work on problems outside of our office. And if you have a question after you get your system home, you can call and speak to the technician who worked on your machine.
All PC repairs done in our store are on a fixed fee basis rather than charging you an hourly fee for all of the time spent, allowing us to tell you before work begins what it is going to cost to fix your computer. You won't have to worry about just how long the repair will take times an hourly rate, which can lead to expensive surprises.
So how can we charge so much less for work done in our store? You see, many of the processes that need to be run to fix your computer take time, but don't require that a technician be monitoring them constantly. That allows our technicians to work on several machines at the same time. Particularly for PC repairs involving viruses and spyware, they are much more productive in our shop than they can possibly be at your home or office.
If bringing your system to our store is difficult, we also offer pick up and delivery service. We can send someone to your home or office to disconnect everything and bring it back for repair. When all of the problems have been resolved, we will deliver it back to you, reconnect everything and make sure that everything is working properly in your environment.
If you want an idea of what your computer repair will cost, just call our office at (517)333-6540 and speak to one of our PC repair technicians. Although we cannot give a firm price for your computer repair without examining your computer, they will be happy to review our current price schedule with you.
Our office is conveniently located in the Hannah Plaza, 4750 S Hagadorn Rd, Ste 20, East Lansing, MI 48823.